Quality Policy
We the Management, Staff and Employees of P.P.ROLLING MILLS MFG.
CO. (P) LTD. strive to Continuously improve the effectiveness of Our
Quality Management System.
We are also committed to fulfill the needs of Our Customers with the
highest degree of commitment to ensure total Customer satisfaction.
Quality Objectives
- Top Line Growth through Growth in export sales:
- Establish at least one technology partner in related field.
- Customer Satisfaction:
- Respond to customer complaints within 72 hours and record
customer response.
- Operational Excellence:
- Establish benchmark and targets for rework and machine
downtime hours: December 2005
- Culture Change:
- Establish leadership-training programs for front line
supervisors and functional areas: December 2005.
- Organization Wide Brainstorming Session: At least two
sessions in a year.
- Capital Management:
- Establish process to document justification of new capital
purchases.
THESE OBJECTIVES TO BE ACHIEVED BY JULY 2006
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